SHIPPING
Fast shipping
1. Domestic Shipping (Türkiye)
Carriers: DHL eCommerce or Yurtici Cargo
Shipping fee:
- DHL eCommerce: Free of charge
- Yurtiçi Kargo: 180 TL
Delivery time: Usually 1–2 business days after dispatch.
3. International Shipping
Carriers: DHL or FedEx
Shipping fee: 30 USD
Delivery time: Approximately 3–7 business days after dispatch, depending on the destination country.
Order Tracking
Tracking numbers will be sent automatically as soon as your order is packaged. If you do not receive your tracking numbers within 72 hours, please contact us.
Contact Us
If you have any questions about your order, please contact us. Our customer service is available from 12 am to 4 pm, Monday to Saturday.
RETURN AND EXCHANGE
Return
You can return any product within 14 days from the date you receive your order.
Please note: We do not accept returns from outside of Turkey.
Exchange
You can exchange any product within 14 days from the date you receive your order.
Please note: We do not accept exchanges from outside of Turkey.
SUPPORT
If you have any questions regarding your order, please contact us.
cigdem@pacaljewelry.com
Whatsapp +90 (535) 301 06 31
Designs That Gain Value Over Time
For PACAL, design is not a fleeting aesthetic. It is a stance that gains meaning with time. Each piece is created not in response to the pace of fashion, but with a belief in lasting value.
Our jewelry is crafted using recycled 925 sterling silver, brought to life through an ethical and responsible production process. This approach, uniting durability, functionality, and refined aesthetics, adds value not only to the present, but to the future.
Beyond the notion of costume jewelry, we design pieces meant to be worn for years and passed on through generations.
Because true value is not something that fades with time, but something that grows.
PACAL approaches sustainability not as a trend, but as an inherent part of design.
Quiet. Conscious. Enduring.