Order Process and Shipping
Each piece is carefully prepared, securely packaged, and delivered through our selected shipping partners.
Order Preparation
In-stock pieces are dispatched within 1–3 business days.
Rings and made-to-order designs are crafted specifically for you. Production time for these pieces is 1–2 weeks.
Once your order is shipped, tracking details are shared via email, with additional updates provided through WhatsApp.
Domestic Shipping (Turkey)
All domestic shipments within Turkey are handled via DHL eCommerce, offering a reliable and secure delivery experience.
Complimentary shipping on orders of 15,000 TRY and above.
For orders below this amount, a shipping fee of 160 TRY applies.
Delivery time is 1–2 business days after dispatch.
International Shipping
International orders are shipped via UPS.
International shipping fee: 30 USD
Estimated delivery time: 3–7 business days, depending on the destination country.
Customs & Duties
For international orders, customs duties, taxes, and any additional fees are determined by the regulations of the destination country and are the responsibility of the recipient.
All required shipping documentation is prepared by PACAL with care and accuracy.