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15% Off On Your First Order. Coupon Code PACAL15. Worldwide Shipping.

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Exchange and Return

In accordance with the Consumer Protection Law No. 6502 and the Distance Contracts Regulation, the buyer can return the product he purchased by exercising his right of withdrawal within 14 (fourteen) days from the delivery date, without assuming any legal or criminal liability and without giving any reason.

If you have a PACAL account, log in and select “My Orders” from the menu. Request a refund by clicking on the return button there. You will find all the details about the return process in the e-mail sent to you.

If you haven't created an account, don't worry. You can create one at any time with the email address you used to place the order.

Still can't find it? Email us at cigdem@pacaljewelry.com.